Frequently Asked Questions

Everything you need to know about shopping with Ring AE

Are all electronics sold on Ring AE authentic?

Yes, we guarantee that all products available on our store are 100% authentic and sourced directly from authorized distributors or the manufacturers themselves.

How long does shipping take within the UAE?

We offer express delivery across the UAE. Orders placed before 2 PM are typically delivered within 24 to 48 hours, excluding public holidays.

What is your return policy for defective gadgets?

We offer a 7-day return policy for any manufacturing defects. The item must be in its original packaging with all accessories and the invoice included.

Do my electronic purchases come with a warranty?

Most of our electronic items come with a standard 1-year manufacturer warranty. Specific warranty details can be found on the individual product pages.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and Cash on Delivery (COD) for orders under a certain value.

Can I track my order once it has been shipped?

Absolutely. Once your order is dispatched, you will receive an SMS and an email containing a tracking link to monitor your delivery in real-time.